Transform Your Garden Dreams Into Reality

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for services, request quotes, or communicate with us. This may include your name, email address, phone number, property address, and service preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gardening services, communicate with you about your projects, send you service updates, and respond to your inquiries and requests.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (713) 284-7956.

Effective Date: January 1, 2026

Service Agreement

By engaging Reliable Green Thumb for gardening services, you agree to these terms and conditions. Our services include landscape design, installation, maintenance, lawn care, and related gardening services.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in writing. We accept cash, check, and major credit cards. Late payments may incur additional charges.

Service Scheduling

We will make every effort to provide services as scheduled. Weather conditions, equipment issues, or other unforeseen circumstances may require rescheduling.

Liability

We maintain appropriate insurance coverage and will address any damage caused by our negligence. Clients are responsible for marking sprinkler systems, underground utilities, and fragile plants before service.

Warranty

We guarantee our workmanship and will address any issues arising from our services. Plant warranties are subject to proper care and environmental conditions.

Termination

Either party may terminate ongoing service agreements with 30 days written notice. Payment for completed services remains due upon termination.

Effective Date: January 1, 2026

Service Results

While we strive to provide the highest quality gardening services, results may vary based on environmental factors, soil conditions, weather patterns, and maintenance practices beyond our control.

Plant Health

Plant survival and growth depend on many factors including proper watering, seasonal changes, pest issues, and environmental stress. We provide guidance for plant care but cannot guarantee long-term plant health.

Weather Dependencies

Gardening services are weather-dependent. Extreme weather conditions may affect service scheduling and results. We prioritize safety and may postpone services when conditions are unsafe.

Property Conditions

We assess property conditions before beginning work, but hidden utilities, irrigation systems, or underground obstacles may affect service delivery. Clients should inform us of any known hazards.

Seasonal Variations

Garden appearance and plant performance vary naturally with seasons. Our maintenance services are designed to optimize year-round beauty while working with natural growth cycles.

Professional Advice

Our recommendations are based on professional experience and industry best practices. However, gardening involves inherent uncertainties, and results cannot be guaranteed.